PickPackGo Security Blanket™ Guarantee

When you book a vacation property at PickPackGo, you can rest assured that your interests are protected.

Renter Security Blanket™ Guarantee

We guarantee:

• With every rental, you will have an opportunity to purchase travel insurance to protect against the loss of your vacation home rental fees.
• With every rental, you will have an opportunity to purchase damage insurance to avoid the need for potentially large cash security deposits.
• We will remove any property listings for which there are three substantially negative renter reviews, and the owner has not addressed issues of concern.
• We offer you one free night's stay at an alternative accommodation or a refund for one night's stay if you are unable to access the rental property you booked through PickPackGo in a timely manner and the property manager or owner is not available to provide an alternative accommodation.

Owner/Manager Security Blanket™ Guarantee

We guarantee:

• You may adjust your rental fees to reflect marketplace value at any time.
• PickPackGo will post updates to availability calendars immediately and will never double book a property based on its unique property listing ID.
• We will provide detailed property address information to renters only after a booking has been confirmed.
• We offer a 30-day, money-back guarantee to anyone not completely satisfied with our optional lead generation programs.
• We will remove property listings posted by individual owners if the property is managed under agreement with a property manager who has listed the same property at PickPackGo.
• Your rental fees are protected against fraud and chargebacks when PickPackGo processes the credit card transaction on your behalf.
• We optionally allow property managers and owners to have damage insurance applied to bookings processed by PickPackGo.

Last updated: November 9, 2007